top of page

FREQUENTLY ASKED QUESTIONS

  • For what purposes was Los Chullos founded?
    Los Chullos was established to reactivate small and medium-sized textile manufacturers in the disaster area and to restore employment.
  • Why do Los Chullos products come from the disaster area?
    Los Chullos is a commercial enterprise established to reactivate small and medium-sized textile manufacturers in the disaster area and to restore employment.
  • How can I support Los Chullos?
    You can buy products from the website or follow their social media accounts to support Los Chullos.
  • What are Los Chullos products?
    Los Chullos offers basic clothing products produced by small and medium-sized textile manufacturers in the disaster area.
  • How are Los Chullos products produced?
    Los Chullos has reached an agreement for the production of products with certain manufacturers that meet certain business ethics and employment standards. Production stages include design, fabric production, drawing, cutting, sewing, printing, embroidery.
  • When will Los Chullos products be delivered when ordered?
    Los Chullos starts the production of the products offered for pre-sale according to the number of orders and the products are delivered on time. Delivery time may take a few weeks depending on the purchase intensity.
  • How can Los Chullos products be purchased?
    Los Chullos products are offered for pre-sale via the website and the purchase is made with the assurance of the Iyzico payment system.
  • What is the return and exchange policy of Los Chullos products?
    Click here for the return and exchange conditions of the products.
  • How are Los Chullos products packaged?
    Los Chullos products are packaged using environmentally friendly materials. Our products are packaged in eco-friendly bags made from recyclable materials.
  • Why should I become a member of Los Chullos?
    You can benefit from privileges such as online order tracking, viewing order history, being notified of discounts in advance, editing personal information, getting information about new updates, creating a favorite product list, and managing gift certificates.
  • Can I order without being a member?
    You can order without being a member of Los Chullos. You can track your order with the e-mail sent to you after ordering.
bottom of page